A Culture Like Nowhere Else
With offices in Palo Alto and Paris, Ifeelgoods is a fast growing startup with a bold mission, killer snacks, and a breakthrough technology. Add to that our eclectic international team and scrappy disposition, and the resulting culture is like nowhere else. We embrace a refuse-to-lose attitude and truly believe that as a team, we can do anything. Our people have diverse backgrounds, and we all hold a deep respect for each other’s point of view. We emphasize results, good ideas and innovation.
Our current open positions
About this Opportunity
Our digital rewards platform is scaling fast and we are looking for an Account Manager VIE in its Silicon Valley office for 1 year.
As an Account Manager, you will be responsible for providing best practice guidance as well as customized consultation to our customers (Coca-Cola, Bell Canada,…) and partners (Google, Apple, Amazon, …) regarding digital incentives campaigns for all Ifeelgoods solutions: advertising, commerce, social media, support.
You will provide proactive, focused attention in helping our customers and partners achieve measurable success with our products and services resulting in long term business partnerships. You will also be involved in inventory management with our reward partners as well as customer support.
– Individual must be able to think creatively, sell strategically and communicate efficiently internally and externally.
– Passionate about digital innovation and entrepreneurship, and able to work in a fast-paced environment.
– Work with a broad set of accounts to strengthen their use of the Ifeelgoods platform and services and help ensure contract renewal.
– Partner with Business Development from pre-sale to implementation in order to ensure the timely and successful deployment of our customers’campaigns.
– Conduct regular account reviews with client base to review success metrics and discuss opportunities to improve lift/ROI.
– Disseminate product best practices and industry specific advice regarding marketing, digital incentives and loyalty engagement to help drive greater program lift and ROI.
– Build strong client relationships, enlisting additional departments to ensure contract renewal as well as identify opportunities for growth.
– Escalate critical customer issues; provide summary of the overall ‘health’ of the account and use of our services.
– Inventory management and relationship with Reward Providers Requirements
– Excellent English written and oral skills
– Proven ability to interact and present to customers at all
Last year students strongly preferred. Previous experience in product management or product-related jobs in tech companies is a plusEmail your resume
Ifeelgoods provides a frictionless platform that enables marketers to instantly reward their audiences in a variety of solutions – Commerce, CRM, Social Media, Shopper Marketing, Loyalty and others. Consumers can directly receive rewards from 100+ integrated apps including Facebook, Mailchimp, Salesforce, SurveyMonkey, Paypal and Zendesk. Gifts delivered come from Ifeelgoods’ 100,000+ rewards catalog with content that ranges from movies, songs, games, apps, newspaper subscriptions, and gift cards. Brands like Walmart, Gap, L’Oreal and 150 other clients have used the Ifeelgoods platform to boost customer acquisition and retention.
Founded in 2010, Ifeelgoods’ seasoned management team has deep roots in advertising, payments and retail. The company has offices in Palo Alto, California & Paris, France and is backed by blue chip investors including IDinvest, Tugboat Ventures, Kima Ventures and Quest Venture Partners.
About this Opportunity
Ifeelgoods is a growing startup looking for a Senior Front End Engineer with a passion for creating clean UX and logic that perform well and remains maintainable. We believe in hiring the best across every job function. This is your chance to join from an early stage and see your work reflected on some of the best brands on the Internet. You must enjoy a fast paced environment where things change daily (sometimes hourly). You’ll join an experienced team with diverse backgrounds that include serial entrepreneurs and hail from companies like Google and PayPal. We are looking for a senior front end engineer to build out new features, revisit some of our existing Single Page Apps and ensure the best User Experience for our customers.
Additional Skills · Familiarity with Continuous Integration and code delivery processes. · Considerate to unit testing, code reviews, and documentation.Email your resume
About this Opportunity
Ifeelgoods is looking for a Product Management Intern who is passionate about entrepreneurship and technology and eager to join the Paris office of a fast-growing Silicon Valley startup founded by serial entrepreneurs and former executives from Paypal, Zynga and eBay. The Product Management team works closely with internal & external business partners to understand customer needs and with engineers & designers to guide products from conception to launch. As a Product Manager Intern, you will bridge business and technical worlds to build the Ifeelgoods Platform and execute on our Founder’s vision. You are a superachiver and can break down complex problems into actionable steps. Responsibilities
- Drive the development of the World’s next generation reward-based marketing platform
- Gather requirements from users, clients, as well as sales and translate these into a cohesive and actionable product vision
- Create wireframes other illustrations to convey feature ideas and gather feedback
- Communicate product roadmap and release schedules to stakeholders
- Currently pursuing a BA/BS or MA/MS at a top Business or Engineering School (Gap year or final-year Student)
- Excellent written and oral communications skills in English & French
- Deep interest in creating and analyzing products
- Strong organizational and analytical skills
- Entrepreneurial Mindset
- Work experience in the Advertising Industry or at other Startups
- Programming Skills or SQL Knowledge
- Wireframing Tools (Balsamiq, Photoshop, or else)
About this Opportunity
Ifeelgoods is a growing startup looking for a Senior DevOps Engineer with a passion for putting together reliable, scalable and performant infrastructure to host the diverse components of the ifeelgoods platform. We believe in hiring the best across every job function. This is your chance to join from an early stage and see your work reflected on some of the best brands on the Internet. You must enjoy a fast paced environment where things change daily (sometimes hourly). You’ll join an experienced team with diverse backgrounds that include serial entrepreneurs and hail from companies like Google and PayPal. We are looking for a senior devops engineer to bring the latest best practices to our infrastructure, help scale the platform and contribute to building a world class operational monitoring setup to ensure the best SLAs to our customers whether they’re consuming our APIs or our tools. Job Requirements · Proven self-starter able to work on complex tasks with minimal technical and management guidance. · 5+ years of professional software development experience. · 2+ years of Linux system administration experience. · Degree in Computer Science (or equivalent) from a top university. · Experience with cloud hosting providers such as Amazon EC2, Rackspace, Microsoft Azure or equivalent. · Experience with infrastructure automation frameworks such as Puppet, Chef or Docker. · Experience with cloud infrastructure monitoring and performance optimisation. · Intimate knowledge with at least one major Linux Entreprise Distribution (Redhat, Suse or Ubuntu) is a must. · Experience with web stacks such as Rails (Ruby), Express (NodeJs), Symphony (PHP) or equivalent is a major plus. · Professional Experience with hosting production applications on a public or private PaaS platform such as Heroku, Cloudfoundry or Openshift is a major plus. Additional Skills · Familiarity with Continuous Integration and code delivery processes. · Considerate to unit testing, code reviews, and documentation. Email your resume
About this Opportunity
Ifeelgoods is looking for an individual who is highly motivated, detail oriented, trustworthy, can work unsupervised and is willing to learn new skills. Accounting degree or experience in accounting required. Must be proficient in the use of Quickbooks and the Microsoft Office products (word, access, excel and publisher). Position Summary: Assist with the daily needs of company’s employees in the areas of : Office management, files organization and maintenance, administrative assistance to CEO/COO, light HR, and Accounting tasks. A thorough, detailed, organized and conscientious professional work style is essential with willingness to learn and adapt in a highly dynamic tech start-up environment. Major Responsibilities: – Accounting : General Ledger, including journal entries, account reconciliations and month end close process, Accounts Payable – data entry, check processing, daily calls with vendors, Purchase Orders – manage purchase request policy, create and issue PO’s, Bank & Account Reconciliations, Payroll Accounting, Employee Expense Reports, Partner and Ad Hoc Reporting, Various cost analysis, entry into QuickBooks accounting software for payables and customer invoicing, vendor and employee reimbursement payments, bank and credit card statement reconciliations and other assistance as required. – Administrative Management – preparing and processing expense reports, general arrangements for meetings and other company events. Schedule and support hiring interviews, maintain files of all legal documents, contracts and NDA’s paperwork, prepare and handle in and outgoing mailings/packages, get approvals on documents as needed, assist in preparation of meeting presentations and provide support on other business needs such as data entry, file documents, forward voicemails and make calls, scan documents, photocopy and fax. – HR – Provide new hires their new hire paperwork in the absence of HR Consultant, ensuring completeness and accuracy, coordinate new hire set-up, light HR filing and fielding basic HR related questions from staff when needed. – Office/Facility Management – Coordinate and purchase supplies, assist in arranging for outside services as needed and work with landlord as needed to maintain a neat and orderly overall office environment; manage other facility related functions as required. Basic requirements/qualifications:
- Bachelors Degree in Business or Accounting related major
- Minimum of 3 years of Accounting or Financial experience, preferably working in a start-up environment
- English required
- Quickbooks knowledge a huge plus
- Ability to multi-task and prioritize
- Excellent written and verbal communication skills
- Ability to demonstrate solid knowledge in all Microsoft Word Applications, especially PowerPoint and Excel.
- Experience in a start-up environment preferred
Location: Paris Email your resume
About this Opportunity
As a Technical Support you will be responsible to deliver fast quality support to clients and colleagues across the Ifeelgoods campaign products. · Resolving support tickets in a fast and professional manner and comply to agreed Service Level Agreements (SLA’s) · Actively increasing knowledge about Ifeelgoods’s products and services as well as knowledge sharing and training of colleagues · Error Management – responsibility for identifying tracking issues and resolving This role is a largely client-facing technical support role working towards deadlines and with fast turn-around-times. You will also need to present technical solutions to non- technical people as well as developers.
Key Personal Responsibilities
About this Opportunity
This individual contributor will be charged with maintaining and expanding Ifeelgoods’ relationships with Agencies in the United States. This role will focus on developing relationships with agencies across different cities, increasing usage of the Ifeelgoods platform from end clients, training relevant agency account managers on usage and best practices & creatine new revenue generating opportunities. This individual be comfortable representing leading-edge platforms and programs in a complex selling environment to tier-one brands and agencies. Individual must be highly effective in navigating all facets of the sales and business development process; from prospecting and discovery to pitching, negotiation and closing. Prior success in partnering agencies is a must. Individuals must be able to think creatively, sell strategically and communicate efficiently internally and externally. Candidates will have a passion for competition, a strong desire to succeed and to continually develop their personal and professional skills. Specific Responsibilities · Training and evangelizing the Ifeelgoods’ platform and programs to top brands and agencies in a specific region. · Must be able to manage and create long term, sustainable campaigns and repeat business with agency partners · Shepherd client relationships from the early stages of the sales process through to post-sales setup and launch. · Prioritize and organize agency calls for maximum revenue impact. · Develop territory strategy and execute on plan. · Produce regular forecast reports for management. Requirements · Ideal candidate will have 5+ years digital media sales experience to brands and agencies. · Strong understanding of the social media, advertising, and incentives ecosystems. · BA degree or equivalent experience required. · Very strong written and verbal communication skills. · Ability to work within a cross-functional team and facilitate communication among several departments, while balancing multiple projects and agendas. · Strong analytical, organizational and interpersonal skills. · Intelligent, creative, tech-savvy, hard-working, fun-loving. Additional Skills · Consultative sales approach. · Strong networker. · Effective at complex negotiations. · Comfort with outbound cold-calling a must. Email your resume
About this Opportunity
As an Account Manager you will be responsible for providing best practice guidance as well as customized consultation to our customers regarding social marketing, digital incentives and loyalty engagement. You will provide proactive, focused attention in helping our customers achieve measurable success with our products and services resulting in long term business partnerships. Individual must be able to think creatively, sell strategically and communicate efficiently internally and externally. Candidates will have a passion for competition, a strong desire to succeed and to continually develop their personal and professional skills. Job Requirements · Work with a broad set of accounts to strengthen their use of the Ifeelgoods platform and services and help ensure contract renewal. · Partner with Sales and Services from pre-sale to implementation in order to ensure the timely and successful deployment of our customers. · Closely monitor success metrics of assigned accounts. Consult with senior level decision makers to determine best approach in leveraging Ifeelgoods product solutions as well as maximizing the client’s ROI. · Conduct regular account reviews with client base to review success metrics and discuss opportunities to improve lift/ROI. · Disseminate product best practices and industry specific advice regarding social marketing, digital incentives and loyalty engagement to help drive greater program lift and ROI. · Build strong client relationships, penetrating additional departments in an effort to ensure contract renewal as well as identify opportunities for growth. · Answer customer questions and successfully negotiate issues related to renewal contracts. · Escalate critical customer issues; provide summary of the overall ‘health’ of the account and use of our services. · Collaborate with Account Executives in driving add-on and renewal revenue opportunities. · Achieve or exceed monthly renewal and growth targets, providing management with an accurate forecast and risk analysis of assigned accounts. · Serve as an advocate for your customers in driving the improvement and evolution of Ifeelgoods products and services. · Continuously gather client feedback, ensuring all resources are focused and optimized to best serve all our customers’ needs and lead to happy customers who evangelize our products and services. Requirements · University degree with 2-3 years of account management experience within the Software industry, preferably SaaS or social media · Proven ability to interact and present to customers at all levels in a concise, professional manner · Strong analytic skills with the ability to understand and communicate online metrics and trends · Excellent problem solving skills · Experience working with senior level executives · Excellent verbal and written communication skills · Strong organizational skills with the ability to manage multiple projects simultaneously · Demonstrated ability to communicate and collaborate with internal colleagues, helping drive improvements to products and processes Additional Skills · Proven skills in scalability analysis and performance monitoring and measuring techniques. · Continuous integration and code deployment experience. · Considerate to unit testing, code reviews, and documentation. · Desire for architectural, testing, and process improvements. Email your resume
About this Opportunity
Ifeelgoods is a growing start-up looking for a rock star business development manager. We believe in hiring the best across every job function and this role is no exception. At Ifeelgoods, one of our core values is never taking “No” as an answer. This role, specifically, embodies that in every way possible. Your role is working with the largest digital reward providers like Apple, Facebook, Amazon and many others to partner and distribute their digital rewards across our network of Advertisers. Your job will also be researching and discovering new content areas for Ifeelgoods partner network to expand into. Responsibilities · Partner with new reward providers across the web to give high valued incentives to customers · Maintain existing relationships with key partners like Apple, Facebook, Amazon & others · Manage operational partnerships with each player during campaign launches and new product releases · Expand the Ifeelgoods API footprint across developers in different categories · Look for international partnership and reseller opportunities Requirements · Bachelor’s degree from top tier University · Technical knowledge preferred · 2-4 years of relevant experience · Prior experience working in a high-growth or startup technology company focused on online marketing, performance marketing and/or social gaming Email your resume